Highland Capital Brokerage provides superior client service through a vast network of business and underwriting experts. Each of our team members has longstanding experience and is committed to helping you serve clients. BACKSTAGE, our new blogpost series, takes you behind the scenes so you can learn more about your dedicated professionals.
Director, Policy Review
Highland Capital Brokerage
In her work as a policy review specialist for Highland Capital Brokerage and Premier Trust, a dedicated Nevada-based trust administrator, Peg Michails resolves orphan individual life (no agent of record) and trust-based policies. Her goal: to ensure clients and their beneficiaries get what they were promised.
The passage of time often makes it difficult to understand these cases. Even when brokers of record can be found, they often did not service their old accounts, so there is no track record of beneficiaries, changes of address, policy loans and lapse probability.